ALSOK's Electronic Security Services installs alarm equipment in office buildings, as well as residential households, and it monitors and responds to automatically transmitted alarms warning of intrusions*1, fires, and other emergency situations*2. Signals transmitted from alarm equipment are remotely monitored 24 hours a day, 365 days a year from our Guard Centers (Monitoring Centers). When an irregularity occurs, we dispatch on-call security staff to the client’s premise to check locks, inspect both interior and exterior areas of premises and respond to the situation as needed.
Because security staff are given keys to the client's home or facility, a high level of trust is essential when signing a contract.

*1 When a sensor detects that a thief or intruder has entered through a door or window
*2 When a client pushes an emergency button due to sudden illness or injury, or from a sense of personal danger

Immediate dispatch using a new technology
ALSOK has introduced a system that uses the location coordinates obtained from the GPS-equipped handsets carried by security staff to automatically determine which staff member can reach a given location fastest. It then issues directions about how to get to the location. The system enhances the efficiency of dispatch operations and reduces the amount of time that elapses after an alarm signal is received until arrival of security staff at the site. This mobile navigation system enables the transmission of information to car navigation systems in security vehicles via high-capacity Bluetooth® communications, and it has received high praise for making efficient dispatch instructions possible. In March 2008, at the MCPC Awards 2008, run by the Mobile Computing Promotion Consortium, the system was awarded the Grand Prix and the Minister of Internal Affairs and Communications' Prize.

Electronic Security Services Flow Chart

In the Event of an Illegal Intrusion in an Office Building or Residence

When security sensors installed on a door or window detect an intrusion, an alarm (intrusion alarm) is transmitted to the Guard Center.

The monitoring staff at the Guard Center who receive an alarm instruct the on-call security staff to proceed immediately to the site.

Security staff who receive instructions immediately proceed to the site and confirm whether or not there is any sign of an intrusion. In the event that there is a sign of an intrusion, upon checking the site, the security staff will report to the police if necessary.

Trends in Contract Volume

Number of Contracts of Electronic Security Services for Corporate Clients

Number of Contracts of Electronic Security Services for Individual Clients